Japan Patent Office Strives to Bridge Invention and Innovation through Design-Driven Management
Is Japan really innovative or just advanced in invention? The Japan Patent Office (JPO) identified the gap between invention and innovation and strives to incorporate design mindsets and methods to bridge them in Japanese industry.
Umpqua – Slow Banking: Building a Community Experience
Banks are boring. Community banks are getting globalized.
Then, how did a small Oregon-based bank succeed into one of the best in the world?
IBM: Design Thinking Adaptation and Adoption at Scale
How IBM made sense of ‘generic design thinking’ for tens of thousands of people.
Feeling in Control: Bank of America Helps Customers to “Keep the Change”
How do you encourage new customers to open bank accounts? In 2004, Bank of America assigned design agency IDEO to boost their enrollment numbers: a problem lacking any user perspective or problem (yet).
Energy Solutions for the New Generation: Design Thinking at Innogy
In Innogy’s innovation hub, venture developers either cooperate with an existing start up – or pitch their own ideas for a viable business model. In 2015, Itai Ben-Jacob went for the latter and developed the idea for innogy’s eCarSharing project in a design thinking workshop.
