What Others are saying

Here is the latest buzz on “design thinking” and related topics from sources we trust. Enjoy!

EPIC Celebrates Departing Board Members, Welcomes New Members

May 25, 2023, 9:09 am – Please join us in thanking Martha Cotton and Carol Zatorre for their service and welcoming Samantha Gottlieb and Shriram Venkatraman to the EPIC Board of Directors. The EPIC Board exists to define the long-term direction of the organization and it... [ Read the full story ... ]

A summary of Interviewing Users, in Portuguese

May 9, 2023, 4:21 pm – Aline Ferreira, a sociologist who is studying UX and UX research, read Interviewing Users and summarized it in Portuguese (Planejamento e boas práticas de entrevista: o que aprendi com “Interviewing Users”, de Steve Portigal or Planning and good i... [ Read the full story ... ]

Read How To Talk To Strangers with Steve Portigal

May 8, 2023, 4:24 pm – Jennifer Rash interviewed me for DesignTalk, her blog. I pulled out one part of our exchange, but there’s more and you should read the whole thing (it’s pretty short!): What is your approach for discussing sensitive topics? I can think of plenty o... [ Read the full story ... ]

Introducing the 2023 EPIC Equity Program Chairs

May 2, 2023, 3:38 pm – Meet the leaders working to advance equity and diversity through a new EPIC program! In May 2023 we will welcome the first cohort of participants in our new program, Becoming EPIC: Building Equity. Initiated by the EPIC Equity Council, this progra... [ Read the full story ... ]

Watch Steve speak about Boosting User Research Impact

April 11, 2023, 5:49 pm – I recently spoke about Boosting User Impact to the Product Makers community. The 47-minute video is embedded below, and on YouTube here. Steve joined us to talk about how organizations can operate user research programs with greater maturity, enga... [ Read the full story ... ]

Frictions and the Politics of Ethnography

April 10, 2023, 11:19 pm – by , University of Technology Sydney Our collaborations extend well beyond our teams, stakeholders, and research participants to complex global systems defined by friction. In this lightning talk, Scott Matter inspires us to stretch the boundaries... [ Read the full story ... ]

When Race Causes Friction in Markets

April 10, 2023, 11:10 pm – by , University of Illinois, Chicago Markets are key spaces where racism is practiced and experienced. In this lightning talk, David Crockett suggests a framework we can use to evaluate corporate and community projects that attempt to intervene in... [ Read the full story ... ]

Superficial, stereotyped user research bullshit.

April 10, 2023, 3:38 pm – If you’re at all online, you probably have seen the reactions to SyntheticUsers. I have enjoyed the snark and outrage about this ridiculous ‘service’ but we really benefit from Niloufar Salehi actually trying it and reporting back so the outrage c... [ Read the full story ... ]

Ethnography, Ethics & Time

April 10, 2023, 1:40 pm –   "Ethnographers flit forwards and backwards all the time as we create research objectives, wonder whether what we learnt yesterday is really the full story, and create and debate theories." Ethnographers are not time travelers, but we may be clos... [ Read the full story ... ]

Talking to Stakeholders

March 27, 2023, 2:37 pm – June 8, 2023, 8–9:30am US Pacific Time / 5–6:30pm CEST Free for EPIC Members Presenting research is more than delivering analyzed data. The value of our work as ethnographers in industry is limited by whether or not clients and stakeholders act on... [ Read the full story ... ]

From Complex Histories to Possible Futures: Ethical Practice across Time

March 27, 2023, 1:58 pm – A workshop-style session applying 'temporal concepts' to make our work more ethical and effective. April 25, 2023, 8–9:30am US Pacific Time / 5–6:30pm CEST Free for EPIC Members Thanks to changemakers and activists, many organizations are beginnin... [ Read the full story ... ]

How Can the Job Search Suck Less? Use Ethnography, Community & Reflexivity in Career Transitions

March 27, 2023, 1:56 pm – "What exacerbates the pain of the job search is how simplistically we define community.... What if we always felt supported by and useful to others, whether in a job or not?" Ethnographers are pathmakers by nature...but navigating the job market a... [ Read the full story ... ]

Art & Imagination in Online Qualitative Research: A New Tool for Brand Listening

March 24, 2023, 3:07 pm – How can we engage improvisation and imagination in digital research? By , Spear At the beginning of the pandemic, I was pretty sure I was done. I had been a qualitative researcher and brand consultant for 25 years. I had spent the past decade buil... [ Read the full story ... ]




Author: | Last modified: September 29, 2015

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