Ericsson’s Innova System
Sep25

Ericsson’s Innova System

How to evoke employee’s entrepreneurial spirit.

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From Universe to Society
Jun25

From Universe to Society

One would not expect to find design thinking in a place where physicists and engineers use some of the world’s most powerful particle accelerators and complex scientific instruments to probe the fundamental structure of the universe. Yet at CERN a design thinking initiative was started. Why?

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Redesigning Employment Pass Application in Singapore
Jun15

Redesigning Employment Pass Application in Singapore

The Ministry of Manpower’s Work Pass Division (WPD) used design thinking as a tool to develop better ways to support foreigners who choose Singapore as a destination to live, work and set up businesses. The case reveals: Design thinking can potentially transform the perception and meaning of public service.

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The Rise & Fall of Design Thinking at Oticon
May18

The Rise & Fall of Design Thinking at Oticon

In 2007, top management of hearing aid manufacturer Oticon boldly established a working group dedicated to a rather new and odd thing called design thinking. Three years later, the group was dissolved. This is the story of a tragic misunderstanding and untapped potential.

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The Link between Data Triangulation and Brainstorming Facilitation: Design Thinking at AirBnB
May16

The Link between Data Triangulation and Brainstorming Facilitation: Design Thinking at AirBnB

AirBnB is kind of a role model for »designpreneurship«: Entrepreneurs with backgrounds in design professions who start companies, which increasingly set the tone in an environment of digitalization. We visited Sasha Lubomirsky, the Head of User Research of AirBnB’s »Insights« team, to learn more about design thinking’s role for their current business development.

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From Stories and Metrics
May13

From Stories and Metrics

How Intuit communicates and measures the impact of its design thinking program.

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