Be rebellious! How ANA is Utilizing Design Thinking to Connect its Past with its Future
Japan’s largest airline faces the challenges of an inert industry and a risk-avoiding cultural context by establishing a Digital Design Lab: A case story about the spirit of yanchasa, the role of ambassadors in the organization and a new crowdfunding platform for Japan.
From Stories and Metrics
How Intuit communicates and measures the impact of its design thinking program.