Curiosity and Freestyle: Redesigning the In-Flight Meal Experience
What could L Airlines have been doing wrong so that customers were dissatisfied with their in-flight meal experience – on a 90 minute flight?
Comfortable with Feeling Uncomfortable: Innovation at the San Francisco Opera
On March 2, 2015, a line of people stretching around the block waited to get into the Rickshaw Stop on Fell Street in San Francisco. This was not like most nights at the funky music venue and bar; the people in line weren’t waiting to see an indie band, or dance to music spun by a DJ. This night the entertainment would be opera … of a sort.
Designer Nights Out: Good Urban Planning Can Reduce Drunken Violence
Violent crime and the loss of young lives in assaults pose a frightening problem in many urban city districts. This case from Australia shows how the ‘Designing Out Crime Research Center’ aimed to devise solutions for Sydney’s Kings Cross area, recently renowned for its alcohol-fuelled violence.
Embedding Design Thinking in Museums
How can museums use the design thinking process to engage and delight visitors? Dana Mitroff Silvers shares five big takeaways on how to integrate design thinking mindsets into museum practice.
