How Design Thinking Enabled MLP to Speak the Customer’s Language
Sep29

How Design Thinking Enabled MLP to Speak the Customer’s Language

Design thinking is known for its user-centered approach in order to find new solutions or improve services or products best adapted to users’ need.
In the case of MLP it has been applied to a branch in which the financial crisis has caused distrust on side of the user. Design thinking helped guiding the way to new forms of approximation.

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